Kempinski Hotel Grand Arena Bansko - Bansko
Bulgaria hotels span the country's diverse landscapes from sun-drenched Black Sea shores to snow-capped Pirin peaks and Thracian valley heartlands. Select coastal hotels overlooking Albena's cliffs, Kranevo's dunes, or Kavarna's rugged shores, ideal for water sports and seaside dining. Inland, discover mountain lodges near Bansko ski lifts and Pamporovo trails, or historic hotels by Veliko Tarnovo's Tsaravets Palace and Lovech's Devnya Fortress. Stay close to UNESCO treasures: Bachkovo Monastery, Madara Rider rock.
Kempinski Hotel Grand Arena Bansko
Bansko Pirin Street 96
No. of rooms
116
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
BG
9.3/10
No. of rooms
116
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
BG
9.3/10
Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola lift station.
The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience.
The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cosy ambience. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs.
In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cosy fireplace on cold winter nights.
Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailor-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room.
Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare forhotel guests with children aged 3 to 12 years old with a daily programme with a variety of amusing activities and games.
The hotel can organise airport pick-up and drop-off from Sofia and Thessaloniki International Airport.
The hotel day starts from hour 15:00 and ends at 12:00.
If you arrive with children, please inform the property about their age. An extra charge will apply for children 6 years old and above. You can use the Special Requests box when booking or contact the property directly.
Please note that smoking is strictly prohibited inareas and penalty fees apply.
The hotel has the right to preauthorize the provided card at any time after confirmation.
Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotels availability; meals only). Drinks are at a surcharge.
Please note that rates on 31 December include a compulsory New Years Gala dinner for the number of people included in the reservation.
We can accommodate pets up to 10 kilos and charges will appliedPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool is closed from Mon 1 Sept 2025 until Tue 30 Jun 2026
Swimming pool is closed from Mon 1 Sept 2025 until Tue 30 Jun 2026
Deluxe Room Town View with King Bed. This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability. ;
Deluxe Room Mountain View with King Bed. This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability. ;
Deluxe Room Town View with Twin Beds. The spacious twin room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 2 beds. ;
Deluxe Room Mountain View with Twin Beds. The room features a private balcony, a TV with cable channels, a bathtub and a mini bar. Twin beds can be provided on request, and are subject of availability.
License number: Б3-ВБ3-746-А1
Heated pool
Pets allowed
Trouser press
Special diet menus (on request)
Pedicure
Lockers
Personal trainer
Contactless check-in/check-out
Body wrap
Fishingadditional charge
Pet bowls
Air conditioning
Babysitting/child servicesadditional charge
Tour or class about local cultureadditional charge
Staff follow all safety protocols as directed by local authorities
Hair styling
Spa/wellness packages
Pool cover
Face masks for guests available
Key card access
Waxing services
Kids' outdoor play equipment
Horse ridingadditional charge
Kids' club
Cooking classadditional charge
Family rooms
Physical distancing rules followed
Facial treatments
Foot bath
Safety deposit box
Non-smoking throughout
Happy houradditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Use of cleaning chemicals that are effective against Coronavirus
Steam room
Massage chair
Non-smoking rooms
Walking toursadditional charge
Parking
Fruitsadditional charge
Indoor play area
Fax/photocopyingadditional charge
Outdoor pool (all year)
ATM/cash machine on site
Breakfast in the room
Hair colouring
Indoor pool
Airport shuttle (additional charge)
Hikingadditional charge
Shuttle service (additional charge)
Hair cut
Kid-friendly buffet
Fitness classes
Bar
Skiing
Massageadditional charge
Board games/puzzles
Barber/beauty shop
Spa and wellness centre
Shuttle service
Pet basket
Spa facilities
Outdoor pool
Sauna
Hand sanitizer in guest accommodation and key areas
First aid kit available
Invoice provided
Bike toursadditional charge
Fitness centre
Free WiFi
Terrace
Electric vehicle charging station
Business centreadditional charge
24-hour security
Access to health care professionals
Smoke alarms
Indoor pool (all year)
Outdoor pool (seasonal)
Tour desk
Packed lunches
Room service
Food can be delivered to guest accommodation
Physical distancing in dining areas
Ironing serviceadditional charge
Tennis equipmentadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Fitness/spa locker rooms
Process in place to check health of guests
Beauty Services
Sun umbrellas
Plunge pool
Car hire
WiFi available in all areas
WiFi
Security alarm
Tennis courtadditional charge
Currency exchange
Manicure
Delivered food is securely covered
Garden
Luggage storage
Private parking
Body treatments
Make up services
Sun loungers or beach chairs
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation is disinfected between stays
Valet parking
Parking garage
Cashless payment available
Ski storage
All plates, cutlery, glasses and other tableware have been sanitized
Property is cleaned by professional cleaning companies
Outdoor furniture
Facilities for disabled guests
Body scrub
Hair treatments
BBQ facilitiesadditional charge
Private check-in/check-out
Swimming pool
Spa lounge/relaxation area
Accessible parking
Cycling
Kid mealsadditional charge
Dry cleaningadditional charge
Shared lounge/TV area
Restaurant
Concierge service
Ski pass vendor
Meeting/banquet facilitiesadditional charge
Billiardsadditional charge
Pool with view
24-hour front desk
Snack bar
Yoga classes
Internet services
Lift
Heating
Kids' pool
Parking on site
Light therapy
Archeryoffsite
Daily housekeeping
Express check-in/check-out
Soundproof rooms
Airport shuttle
Fire extinguishers
Themed dinner nightsadditional charge
CCTV in common areas
Sun terrace
Fitness
Laundryadditional charge
Wine/champagneadditional charge
Solariumadditional charge
